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Managing Customers for Profits
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Managing Customers for Profits.iso
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1996-11-30
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ocr:
Consider this. simple equation Profits = Revenues - Expenses When, vou try to improve - ane operating arens (such a5account management, deliveryservice etci vourcosts willgoup ftrevenues remain the same, protits willnecessartly decline. Why 15 1t that. revenues dont increase immediately?